Helpdesk 1: +91-9315100181 Helpdesk 2: +91-9315156330 Email Id: [email protected]
Mon-Fri 10:00-17:00
File A Reference
Home DAC Mediation
DAC Mediation

Settle in weeks what litigation
takes years to decide.

Mediation resolves disputes efficiently, economically and amicably — with the parties, not against them. The Delhi Arbitration Centre administers institutional mediation through a panel of expert mediators, in complete confidentiality, within a supportive environment at Tis Hazari and online. And under the Mediation Act, 2023, a mediated settlement is no longer a mere compromise: it is a binding and enforceable instrument.

Request a Mediation How It Works
Expert Mediator PanelSkilled, experienced mediators — including Hon'ble retired Judges — selected for impartiality and domain understanding, bound by a professional code of ethics.
Complete ConfidentialitySessions, communications and documents remain confidential and cannot be used as evidence in later arbitration or litigation, except as required by law.
Binding, Enforceable SettlementA settlement reached at DAC is recorded in writing and is binding and enforceable in accordance with the Mediation Act, 2023.
At the Centre or OnlineWell-equipped mediation rooms at Tis Hazari and secure virtual platforms — the process comes to the parties, wherever they are.
Why Mediate

The dispute is yours. So should the solution be.

Litigation hands the outcome of a dispute to a third party and the timetable to a crowded docket. Mediation returns both to the parties. In a structured dialogue guided by a neutral mediator, the parties explore their real interests — commercial, personal, reputational — and design a solution that a court could never order: revised payment schedules, continued business relationships, apologies, future contracts, confidentiality. The process is faster and far more economical than litigation, and because the parties author the outcome themselves, compliance follows naturally.

Mediation is particularly powerful where the relationship matters as much as the money — between business partners, family members in commercial disputes, suppliers and buyers, landlords and tenants, employers and employees. A judgment ends a case; a mediated settlement often saves the relationship.

Parties shaking hands on a mediated settlement before their counsel at the Delhi Arbitration Centre
The handshake that ends the dispute — a settlement authored by the parties, sealed before the mediator.
The DAC Way

Institutional mediation, professionally administered

DAC is not only renowned for arbitration — it is equally committed to institutional mediation as a first recourse in dispute resolution. Parties come to a neutral institution, a trained mediator, a structured process and a professional administration that removes every logistical burden from their shoulders:

Expert MediatorsA carefully selected panel of experienced mediators with subject-matter depth across commercial, property, family-business and service disputes.
Professional StandardsEvery mediator adheres to DAC's code of ethics — impartiality, disclosure, diligence and respect for party autonomy.
Confidential by RuleConfidentiality is not a courtesy but a rule of the process, protecting candid negotiation at every stage.
Supportive EnvironmentPurpose-built mediation rooms, separate caucus spaces, and secure online platforms for remote parties.
Streamlined AdministrationDAC handles notices, scheduling, logistics and records — a hassle-free, time-efficient process for the parties.
Building the CultureTraining programmes, workshops and awareness initiatives that carry mediation to professionals, businesses and the public.
The Process

How a mediation proceeds at DAC

The referenceParties come to mediation through the DAC mediation clause in their contract, by a written notice from one party to the other, or — where a dispute already exists without any prior clause — by signing a DAC Mediation Agreement.
Appointment of the mediatorThe parties may agree upon a mediator from the DAC panel; failing agreement within seven days, the mediator is appointed by the Registrar, DAC under the DAC Mediation Rules.
The sessionsThe mediator conducts joint sessions and private caucuses with each side, at the Centre or online — identifying interests, testing options and narrowing the dispute in complete confidence.
The settlementTerms agreed are drawn up in a written settlement agreement, signed by the parties and authenticated under the process — binding and enforceable in accordance with the Mediation Act, 2023.
If it does not settleNothing said in the mediation can be used against a party later. Where the parties have adopted the DAC med-arb clause, the dispute proceeds seamlessly to arbitration under the DAC Rules.
The Legal Frame

Mediation now stands on statute

Mediation in India is no longer an informal alternative — it is a statutory process with statutory teeth:

The Mediation Act, 2023

India's dedicated mediation statute recognises institutional mediation, protects confidentiality, and gives a duly executed mediated settlement agreement binding force and enforceability — transforming the settlement from a mere contract into a conclusive instrument.

The DAC Mediation Rules

The Centre's own Rules govern initiation, appointment of the mediator, conduct of sessions, confidentiality, timelines and the recording of settlement — giving the process institutional structure from first notice to final signature.

Dialogue with structure. Confidentiality with protection. Settlement with the force of law. That is institutional mediation at DAC.

To provide for mediation in your contracts — or a two-tier mediation-then-arbitration mechanism — copy the model clauses from the DAC Clauses page.

Bring your dispute to the table

To initiate a mediation, empanel your organisation's disputes, or enquire about the DAC Mediation Rules and fees, write to the Registrar, DAC.

Request a Mediation

[email protected]   +91-9315100181   +91-9315156330

logo
Mobile Number
+91-9315100181 +91-9315156330
Email Id
[email protected]
Office

37/8, Rajpur Road, Civil Lines, Tis Hazari, Delhi – 110054 (INDIA) (Entry from Gate No. 2, Gwalior House)

WhatsApp